Outsource Inbound Call Centre Services

Boost Performance. Save Time.

Cut Costs.

AI. Automation. Outsourcing

Deploying it is simpler than.

reading this.

Technology-driven Customer Service

Scalable. Reliable

Cost-Effective.

Comprehensive Order Management

Oder fulfilment capabilities,

from anywhere to anywhere

Smarter Supply Chain Management

Achieve end-to-end visbility,

Cost-Effectively.

Focus on your business, while we take care of the rest

Outsource customer support, technical support, BPM, and other services, and save big!

Build credibility, trust, and confidence with your customers using the best customer service solutions from Phykon. Phykon creates sophisticated solutions powered by Robotic Business Process Automation and Artificial Intelligence to make your business futureproof. Let’s join hands to discover how Phykon can help your organization achieve the next level in profitability and productivity by leveraging the power of RPA, Affordable RPA software, AI in contact centres and back offices.

For more than a decade, Phykon has been providing technology-rich support services to various high-growth brands. From AI-enabled Customer Support to its unique Order Management Solution, Phykon’s trusted services have added value to businesses in the US and Australia.

Are you thinking of adding automation (RPA) into your customer journey? Phykon provides practical, low-risk RPA-enabled processes that can positively impact speed, efficiency, and quality for your customers and employees. Get the benefits of automation without the effort or risk, and enable transformative customer experiences!

We help forward-thinking businesses to cut costs and increase efficiency while delivering excellent customer service. With us, you get the flexibility that suits your business through tailored services, without the pain or risk.

Find out how you can manage your processes efficiently, without breaking a sweat!

Inbound Call Centre/Outsourcing

Our AI-enabled Inbound Call Centre Services expert team has more than a decade’s experience in customer support, technical support and order management services. An inbound call centre can help you manage call volume, without the high cost of hiring, training or management. With Phykon’s trusted call centre outsourcing services, you get to treat customers right and increase your responsiveness.

BPM/Back Office Support

From large, complex processes to small, isolated day-to-day processes, we can help you manage your workflows with greater efficiency through automation. Business Process Management (BPM) can cut costs significantly while increasing ROI. We can also help you minimise dependency on heavy staffing, through BPM services.

Technical Support

Outsourcing technical support is cheaper than doing it in-house. Get our experienced Technical Support Staff to attend to your customers swiftly and accurately. We’ll provide the right people with the domain expertise and knowledge to answer each customer’s query.

Order Management Solution

Get the combined power of our unique RPA-enabled Order Management System and our expert Order Processing Team. If your current process is staff-heavy, error-prone and less than efficient, we can set it straight for you for half the cost.

Robotic Process Automation (RPA)

Digital Marketing

Fuelling businesses with creativity, new products, and services help clients to stay connected with their customers. We integrate creativity and analytics to provide you with real-time data that helps you get insights into your business and compare with your competitors. Intending to promote and popularize our clients’ businesses in the world of digital marketing, we have designed excellent digital marketing services. Phykon’s web marketing services are used to increase the visibility in search engine result pages.

Flexible Services For Businesses of Every Size

We've been providing reliable, cost-effective customer support services of a global standard for more than 10 years now! We can create and manage remote, outsourced services that fit your processes, no matter the size or scale of your business. Our unique service offerings will work for you. Just let us know what you need and we can come up with a solution that will target your pain-points and deliver results. From growing businesses to large enterprises, we know what part of your processes will benefit from our services and what you can do in-house.